I cant comment on their service quality, because it never came to that. I called 3 times, was asked by an assistant to send pictures of my wedding gown to a number (Yamami) and the gown specialist would get back to me. She never did, even after I called twice after that and left messages. HORRIBLE COMMUNICATION! I ended up getting my wedding gown cleaned via Wedding Dress Preservation by The Knot on their website and…
Stained the bottom of my white wedding gown. I very much wanted to use this place again or leave a positive review. The lady who did the alterations was very nice. When I picked up my dress the bottom of the bag was dirty. I didn't pay too much attention because it is just the bag. I packed my dress and headed out to California. When I unzipped my wedding dress there was A STAIN at the bottom! I couldn't believe i…
Turned in brand new clothes. Picked them up, paid $68 cleaning fee. Got home and clothes are ruined. Took them back and was told the manager would call me. They took my clothes and contact information. Manager never called. Stopped by to check on my clothes and now they can’t find them!!! They said there’s no record of me turning them in!!!
I took my wedding dress here to get it altered in January and she (Mary) barely hands me my dress the week of my wedding. On the first initial fitting she didn't pin my dress all the way through and said that she knew how much she needed to take in so when she took it in she took too much and it was super tight on me. She kept saying that it was my fault and that I had gained weight when I had actually lost weight,…
Las Vegas Wedding Gown Specialists made my 20 year old wedding gown look brand new. My husband and I decided we were going to renew our vows next year, so I decided to pull out my wedding gown that has been hanging in the back of my closet for the last 20 years to see if it would still fit so I can wear it. Well, the dress fit. Now keep in mind, it was never cleaned nor preserved in a box after our wedding. It was j…
As an Association of Wedding Gown Specialists certified member operating out of Village East Cleaners in Henderson, this team specializes in both pre-wedding ship-ahead pressing for flying brides and post-wedding desert-dust cleaning. Brides can ship gowns ahead of arrival or coordinate hotel pickup and return without risking standard hotel laundry machines. Lock peak spring (Mar–May) and October dates 4–8 weeks ahead, especially for sunset slots.
Tap a quick question or ask your own—answers reference our published Out-the-Door fee tables, official Clark County Marriage License & Civil Marriage schedules, and local reception guides. Always confirm date-specific quotes with the venue.
